We say that we take a commercial and pragmatic approach.  But so do many other law firms.  This is what we mean …

We organise ourselves around your needs.

Many clients require advice on more than one area of law.  So although the firm operates within traditional practice areas, just like other law firms, our service is organised around you, the client, rather than the way we are structured internally.  This means that lawyers from different practice areas are used to working alongside each other in client teams.

Each client is assigned a client partner who is responsible for managing your team so that it delivers exactly what you need, when you need it.

We don't inundate you with lawyers.

Although we work in teams, if only one person is necessary to get the job done, then you only get one person.  If the task requires a partner, then you get the right partner; if a more junior lawyer can do the work just as effectively, then that’s who you get.

We follow strict processes and procedures to keep the work flowing.

High volume work for insurers means we have the processes and procedures which are necessary to move work forward down to a fine art.

We keep it short.

Every client would rather be doing something else than listening and responding to his lawyers.  Our clients are not keen on 25-page reports and neither are we.  Especially if a short email does the job.  If you need to know what you should do, we tell you.  We won’t give you a Lever arch file.